Privacy Policy

1. Introduction

Tech Sparke ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or access our partner portal.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

• Contact details such as name, email address, phone number, and company name when you submit forms or request a quote.
• Account information when you register for or sign in to our partner portal, including login credentials and profile details.
• Usage data such as pages visited, referral activity, device type, browser, IP address, and general location.
• Communications you send to us, including support requests, project inquiries, and email correspondence.
• Payment and billing information where applicable, processed through secure third-party providers.

3. How We Use Your Information

We use collected information to:

• Provide, operate, and improve our website, software, and digital services.
• Respond to inquiries, deliver project proposals, and manage client relationships.
• Authenticate users and administer partner portal accounts, referrals, and commissions.
• Send service-related updates, security notices, and administrative messages.
• Analyze usage trends to improve performance, security, and user experience.
• Comply with legal obligations and enforce our Terms of Service.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to remember preferences, maintain secure sessions, and understand how visitors use our site. You can control cookies through your browser settings, though disabling certain cookies may affect site functionality.

We may use analytics tools to measure traffic and engagement. These tools may collect anonymized or pseudonymized usage data.

5. How We Share Information

We do not sell your personal information. We may share information only when necessary:

• With trusted service providers who assist with hosting, analytics, email delivery, payments, or customer support.
• With professional advisors where required for legal, accounting, or compliance purposes.
• When required by law, regulation, court order, or to protect the rights, safety, and security of Tech Sparke and our users.
• In connection with a business transfer such as a merger, acquisition, or asset sale, subject to appropriate safeguards.

6. Data Security

We implement reasonable technical and organizational measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information, or to object to certain processing activities. To make a request, contact us using the details below.

9. Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated "Last updated" date. Continued use of our services after changes become effective constitutes acceptance of the revised policy.