Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the Tech Sparke website, services, and partner portal. By accessing or using our platform, you agree to be bound by these Terms.

If you do not agree with these Terms, you must not use our website or services.

2. Our Services

Tech Sparke provides technology services including AI automation, custom software development, ERP systems, web applications, and digital marketing. Specific deliverables, timelines, and fees are defined in separate proposals, statements of work, or service agreements.

We may modify, suspend, or discontinue any part of our website or services at any time where reasonably necessary for maintenance, security, or business operations.

3. Accounts & Partner Portal

Certain features, including the partner referral portal, require account registration. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

You agree to provide accurate information and promptly update it when it changes. We may suspend or terminate accounts that contain false information or violate these Terms.

4. Acceptable Use

You agree not to:

• Use our services for unlawful, fraudulent, or harmful purposes.
• Attempt to gain unauthorized access to systems, accounts, or data.
• Interfere with or disrupt the integrity or performance of our platform.
• Upload malicious code, spam, or content that infringes intellectual property or privacy rights.
• Misrepresent your affiliation with Tech Sparke or abuse referral or commission programs.

5. Intellectual Property

All content, branding, software, designs, and materials on our website remain the property of Tech Sparke or our licensors unless otherwise agreed in writing. You may not copy, modify, distribute, or create derivative works without our prior written consent.

Ownership of custom deliverables created under a client engagement will be governed by the applicable project agreement.

6. Payments & Refunds

Fees for services are specified in proposals or contracts. Unless otherwise stated, invoices are due according to the payment schedule in your agreement. Late payments may result in paused work or additional charges as permitted by contract.

Refund eligibility, if any, is determined by the terms of the specific service agreement and applicable law.

7. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis to the fullest extent permitted by law. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of Liability

To the maximum extent permitted by law, Tech Sparke shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or business opportunities arising from your use of our services.

Our total liability for any claim relating to these Terms or our services shall not exceed the amount paid by you to Tech Sparke for the specific service giving rise to the claim during the twelve months preceding the event.

9. Indemnification

You agree to indemnify and hold harmless Tech Sparke and its team from claims, damages, losses, and expenses arising from your misuse of our services or violation of these Terms.

10. Termination

We may suspend or terminate your access to our website or services at any time if you breach these Terms or if required for security or legal reasons. Upon termination, provisions that by their nature should survive will remain in effect.

11. Governing Law

These Terms are governed by the laws applicable in the jurisdiction where Tech Sparke operates, without regard to conflict of law principles. Disputes shall be resolved in the competent courts of that jurisdiction unless otherwise required by mandatory law.

12. Changes to These Terms

We may revise these Terms from time to time. Updated Terms will be posted on this page with a revised "Last updated" date. Your continued use of our services after changes take effect constitutes acceptance of the updated Terms.